FAQs

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Yes. We ship anywhere across the globe.

It depends on the size of your part or model and material you wish to print in. Contact us for a quote for all materials or customised 3D Printing services.

Depending on your location and address, delivery charges will apply. We constantly look out for the cheapest and faster delivery provider to deliver your order to you. Contact us for further discussion.

Currently we do not accept Cash on Delivery (CoD) payment option. Full payment is required upfront before starting of printing services or delivery of any products. For other payment arrangement, please contact us for further discussion.

We generally only accept STL, WRL, OBJ, X3D, STP file format. You can easily export your 3D CAD model into these formats via the export function in most 3D modeling software.

Sources like YouTube provide in depth guides for exporting your CAD files to STL format. Listed below are some major 3D modeling software examples:

Autodesk inventor or Fusion 360: Save copy as > select STL format from drop-down.

Standard Google SketchUp: Click here.

Solidworks: Select File > Save as, then export as STL format.

Pro/Engineer: Select File  > Save a copy > Type > Select STL format.

AutoCad: (Only works for 3D model) Select File > Export > Select STL format under options.

Rhino: File > Export selected as STL format > Select Binary > Under mesh options more details, Set max angle = 20, max aspect ratio = 6, minimum edge length = 0.0001 > Done

The time taken depends on the size and complexity of your parts, model and quantity. We will check your STL file to ensure there is no error and alert you if there is an error for you to correct. If you are unable to correct the STL file, we do offer File Fixing and Preparation service to improve your file and make it 3D printable. Do not worry we will be here to guide you all the way.

We offer many different materials from low cost plastic like ABS, PLA and TPU Flexible material to industrial materials like ABS M30 all the way to ULTEM and PEEK. We also offer different resin materials and powder materials like PA12, PA2200 and TPU. Contact us for a further discussion, our in-house material expert will be able to advise on which material will be suitable for your application or prints.